Terms and Conditions
1. Liability / limitation of liability
Our services include the production of components using 3D scanning and 3D printing according to the customer's specifications. Eine Haftung für Schäden oder Fehlfunktionen, die durch unsachgemäße Verwendung, falschen Einbau oder nicht bestimmungsgemäßen Gebrauch entstehen, ist ausgeschlossen, soweit gesetzlich zulässig. Im Übrigen haftet rapid3d4service nur nach den gesetzlichen Vorschriften.
2. Intellectual property (copyright, patent, and trademark law)
Der Kunde bestätigt mit der Auftragserteilung, dass er über sämtliche erforderlichen Rechte zur Nutzung, Vervielfältigung und Herstellung the customer is not in possession of the transmitted models/files or the parts to be reproduced and that no copyrights, patent or trademark rights are infringed by the order Dritter verletzt werden. Der Kunde stellt rapid3d4service von sämtlichen Ansprüchen Dritter frei, die aufgrund einer Verletzung von Schutzrechten geltend gemacht werden (inkl. angemessener Rechtsverfolgungskosten).
3. Exclusion of safety-critical parts
Die Herstellung sicherheitsrelevanter Bauteile ist ausgeschlossen. Dies gilt insbesondere für Bauteile für Fahrzeuge, medizinische Geräte oder sicherheitskritische Maschinen/Anwendungen.
4. Uploaded files / customer models
Files provided by the customer (e.g. STL/3MF/OBJ/GLB) are not legally checked by BuildYour3D. A technical plausibility check (e.g. printability) can be carried out in individual cases, but is not owed. rapid3d4service behält sich vor, Aufträge bei rechtlichen oder technischen Zweifeln abzulehnen oder Rückfragen zu stellen.
5. Custom production (no right of withdrawal)
Under section 312g(2)(1) of the German Civil Code, there is no statutory right of withdrawal for non-prefabricated goods made to your individual specifications or clearly personalised needs. This does not automatically apply to standard goods or digital STL files. Your statutory rights concerning defects remain unaffected.
6. Digital STL files and licence
Digital STL files are available immediately after confirmed payment through a personal, non-public link. The link can be used again for 30 days, and the file is also delivered by email. The file may be used privately and commercially for your own projects and to manufacture your own parts. Resale, publication, or redistribution of the digital file itself is not permitted. Our support team will help with technical problems.
Withdrawal information
Digital STL purchases generally have a fourteen-day withdrawal period beginning when the contract is concluded. The right expires early once we begin supply, provided you expressly consented to early performance, acknowledged the resulting loss of your withdrawal right, and received the contract confirmation required by section 312f of the German Civil Code.
You have the right to withdraw from this contract within fourteen days without giving a reason. The withdrawal period expires fourteen days from the conclusion of the contract. To exercise this right, inform us (Hamid Sebbaq, Rapid3d4service, Jahnstraße 11, 45883 Gelsenkirchen, Deutschland; rapid3d4service@gmail.com; +49 1522 4225890) of your decision by an unequivocal statement, for example a letter or email. You may use the model form below, but it is not mandatory. Sending your statement before the period expires is sufficient. If you withdraw, we will reimburse all payments received from you without undue delay and within fourteen days of receiving your decision. We will use the original means of payment unless expressly agreed otherwise; you will not incur any fees for this reimbursement.
Model withdrawal form: To Hamid Sebbaq, Rapid3d4service, Jahnstraße 11, 45883 Gelsenkirchen, Deutschland; rapid3d4service@gmail.com; +49 1522 4225890. I hereby withdraw from my contract for the supply of the following digital content: ____. Ordered on: ____. Name and address: ____. Date: ____. Signature (only for paper submissions): ____.
Something does not fit? We are here to help.
Contact us with your order number and a short description, including photos if helpful. We will review the issue and discuss a suitable solution with you. For changes requested after ordering, we will agree on the options and any costs with you beforehand.
Your statutory rights concerning defects remain unaffected.